When you need new flooring for your Lewisville or Mocksville home, the big box store often seems convenient. However, when it comes to a significant home investment, such as flooring, convenience should never take precedence over expertise.
At Carpet Designers Inc., a local, family-run business since 1921, we offer something you can't get from a national chain: personalized, in-depth, and relationship-driven service.
The Depth of Local Expertise vs. Retail Turnover
Big Box Store: You interact with sales associates who cover multiple departments and often have minimal, rotating training on flooring specifics. Their primary goal is to move inventory.
Carpet Designers Inc (Local Expert): Flooring is all we do. Our team members, some of whom have been with us for decades, are passionate about flooring products. They are experts on local conditions (humidity, subfloor types in the Triad). They can precisely match the right material to your lifestyle and budget, rather than simply pointing you to a stack of boxes.
Personalized Service and Product Selection
Big box stores carry mass-market, standardized products. While functional, they often lack the quality, cutting-edge technology, or unique design options available through specialized dealers.
National Buying Power, Local Service: Our association with Abbey Carpet & Floor—a national buying group—gives us the purchasing power and access to premium, warrantied products comparable to, or better than, those of national chains, but with the added benefit of local service. We offer exclusive lines and specialty products you won't find elsewhere.
Tailored Solutions: We don't sell one-size-fits-all products. If you have pets, high-traffic areas, or specific allergy concerns, we take the time to analyze your needs and recommend specific fiber types, pad densities, or waterproof ratings.
Professional Installation and Accountability
This is where the difference becomes undeniable.
Big Box Installers: Installation is often outsourced to the lowest-bidding third-party contractors, creating a lack of accountability and variable quality.
Carpet Designers Inc. Installers: We work with a dedicated, professional installation staff who are familiar with our products and uphold our four-generation standard of quality. If an issue arises, you call us directly—the same family-owned company that sold you the floor—and we take ownership.
For an investment as significant as new flooring, choose the team that has been serving the Triad for over a century. When you choose Carpet Designers Inc., you're not just buying a floor; you're buying unparalleled local expertise, high-quality products, and a commitment to having the job done right.
Stop wasting time wandering aisles. Visit our stores in downtown Winston-Salem, NC, or call us today to experience the personalized, expert service that has kept Carpet Designers Inc. the Triad's leading flooring provider since 1921.
